Privacy Policy

At Tower Rush Escape, we respect your privacy and handle your information with care. This Privacy Policy explains what we collect, why we collect it, and how we protect it when you use our website, contact us, or request a booking.

1. Information We Collect

We may collect the information you submit through our forms, including your name, email address, phone number, event details, and message content.

2. Booking and Inquiry Details

When you contact us about a room, a private group, or an event, we may store the booking details you provide so we can respond, confirm availability, and support your reservation.

3. Technical Data

Our website may automatically collect basic technical information such as browser type, device type, IP address, and pages visited. This information helps us maintain site performance and improve usability.

4. How We Use Your Information

We use your information to answer questions, manage reservations, provide customer support, send service-related messages, and improve our website and guest experience.

5. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers only when needed to operate the website, process a booking request, or comply with legal obligations.

6. Data Security

We use reasonable administrative and technical measures to protect the information you send us. However, no website or data transfer method can be guaranteed to be fully secure.

7. Cookies and Analytics

We may use cookies or similar tools to understand traffic patterns, remember basic preferences, and improve site functionality. You can control cookies through your browser settings.

8. Your Choices

You can contact us if you want to review, correct, or request deletion of the personal information you provided through the site, subject to any legal or operational obligations we must keep.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at book@towerrushescape.com or call +1 503 555 0904.